All mail presented for processing must be accompanied by a Postage Charge Authorization that bears the new QR Code image, produced by using a valid chart string.

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University Mail Services DOES NOT have the resources or information required to facilitate inquires about valid chart strings. Customers with questions about their new chart string should contact their business office immediately.

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Contact Us

University Mail Services
Bioinformatics Building
Ground Floor
130 Mason Farm Rd, CB #1895
Chapel Hill, NC 27599-1895

Phone: 919-962-1139
Email: Questions or Comments
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Hours: 8 a.m. to 5:00 p.m.
Monday through Friday
Closed on all University holidays.