Carolina Managed Print Services (CMPS) is your source for multi-function devices (copier/printer/fax/scan) at the University of North Carolina at Chapel Hill. Email uncmanagedprint@aux-services.unc.edu with any questions.

Training and Support

Xerox provides helpful training, set-up, and maintenance documentation and videos for CMPS multi-function devices. Use your machine’s model number to determine which page of information is right for you.

If you experience difficulties with the above linked websites and need assistance with print driver downloads, please contact Julia Threewitts, 919-710-2649.

News

Carolina Managed Print Services Critical Information Attention: Toner Scam Alert

August 31, 2018

Do not order toner for your Carolina Managed Print Services device from an outside vendor! Fraudulent companies are contacting departments across campus offering reduced pricing on toner and even other supplies for office and departmental printers and multifunctional devices.

Categories: Print Services


Carolina Managed Print Services Critical Information Attention: Xerox Firmware Update

May 8, 2018

A Xerox Multi-Functional Device (MFD) in your area requires a firmware update to implement security patches and maintain optimal performance. If you oversee the use of more than one model of MFD, you will receive a separate announcement and schedule for each model. The updates are remotely sent to the…

Categories: Print Services


Carolina Managed Print Services Critical Information Attention: XEROX Multi-Function Device Microsoft Update Issue

January 9, 2018

There is an identified issue within the new Microsoft update KB4011626. Microsoft is aware of the issue and describes the update and problem in this January 9 support memo. In short, all attachments are being stripped from forwarded emails. Some of our CMPS users have contacted us however this is…

Categories: Print Services