Services and Supplies

All copier pricing includes: a copier with automatic document feeder, all copier supplies, except paper and staples(fee varies by model), and manufacturer trained technicians to handle all needed repairs, with an average response time of less than four hours. Cost per copy pricing is listed in the pricing section below.

All Carolina Managed Print Services copiers can be used as a printer or fax in addition to copying your documents.

Please review our Campus Multi-Function Device Policy.

Any questions? Email uncmanagedprint@aux-services.unc.edu.

Carolina Managed Print Services leases copiers to University Departments and affiliated organizations on a per copy usage basis. Copiers are placed according to volume of copies made and features needed.All copiers have copy, print, scan, and fax capabilities. The decision of which functions to use will be up to each individual department.To view available models and learn more about their features, visit our Xerox Multi-Function Devices page.

If you have any questions email uncmanagedprint@aux-services.unc.edu.

Paper is not included in our program. You can order paper from Staples using the state contract, or obtain paper from UNC Central Warehouse. Please note the Central Warehouse will deliver (next day). You may download the order form.

All Carolina Managed Print Services multi-function devices include toner replacement in their monthly pricing.

Users have two options for recycling toner:

  1. On campus via Central Receiving.
  2. Through the Xerox Green World Alliance program.

Carolina Managed Print Services now offers online printing using your UNC One Card, Departmental Card or Guest Card at the following locations:

  • Davis Library
  • Health Sciences Library
  • Carroll Hall Journalism Library
  • Sloane Art Library

Cost for printing is $.10 per B&W page, $.35 per color page.

Students, departments, and visiting guests to the University can make personal copies at locations across the campus. Carolina Managed Print Services and Photocopy Supports Services have copiers placed in Academic Libraries and other locations.

Locations

Davis Library

one copier first floor

Health Science Library

two copiers basement (one color copier)
one copier first floor

Undergrad Library

one copier in Room 128
one copier in Room 107

Wilson Library

one copier Music Library, 300

Carroll Hall (Park Library Room 269)
SILS Library (Manning Hall stacks)

The cost per page is $0.14 when using a card reader to make black and white copies. It is $0.35 to use color copiers.

Payment

Copies can be made by using any of the following:

  • UNC One Card
  • Departmental Copier Expense Card
  • University Guest Card (Guest Card Costs $1.00. You must add value to the card after purchase.)

Please note: You must have money on your expense account in order to use your One Card to make copies.

Tar Heel Teller Machines are located all over campus. Use a Tar Heel Teller to check the balance of your UNC One Card Expense Account or deposit cash into your Expense Account for immediate availability. Tar Heel Tellers accept $1, $5, $10 & $20 dollar bills.

  • SASB North, lobby
  • Rams Head Dining Hall
  • McColl Building
  • Davis Library, 1st floor
  • Health Sciences Library
  • Undergraduate Library, main floor

The monthly base rate is determined by which multi-function device (MFD) you are using and is based on a five-year lease. Prices range from $40 to $175.

In the event that your department no longer requires this MFD or if you require an upgrade or downgrade, you may be responsible for early termination charges (ETC). These ETCs will be based on the monthly base rate.

There is a fee for staples and copier moves, available upon request.

Letter of Understanding

Please review the sample Letter of Understanding that explains your and CMPS’ responsibilities and illustrates the pricing structure of the MFD that has been installed in your department.

Pricing will vary by model and accessories.

Xerox Software Drivers

Troubleshooting

Repair Request:

For a Xerox MFD: please call 1-855-314-9934 and provide the serial number on the label. Help Center individuals are available immediately and will dispatch a technician if needed. Expected initial tech response time is less than 2 hours.

For assistance printing to a device from your computer, access codes, moving a device,  or if you have additional questions please email uncmanagedprint@aux-services.unc.edu.

For Ricoh devices: http://go.unc.edu/fixmycopier/

If your Onyen is not accepted when entering a help ticket, type in “None” and fill in your information. Response time to email or voicemail when you have a problem will not be as prompt as for an online ticket.